How to Take the Zaxby’s Customer Satisfaction Survey (ZaxbysListens)

Zaxby’s values customer feedback, and the ZaxbysListens survey allows guests to share their dining experience in exchange for rewards. Here’s a step-by-step guide on how to participate:

Step 1: Visit the Official Survey Website

Go to www.zaxbyslistens.com (the official survey site).

Step 2: Enter the Survey Code

  • Locate your 18-digit survey code printed on your receipt.
  • Enter it in the required field and click “Start”.

Step 3: Answer the Survey Questions

  • Rate your recent visit based on food quality, service, cleanliness, and overall experience.
  • Provide honest feedback about what you liked or areas for improvement.

Step 4: Submit & Receive a Validation Code

  • After completing the survey, you’ll get a validation code.
  • Write this code on your receipt to redeem a special offer on your next visit (e.g., free item or discount).

Survey Requirements & Tips

✔ Valid receipt (survey must be taken within 3 days of purchase).
✔ No purchase necessary (check rules for details).
✔ One survey per receipt.
✔ Rewards vary by location (check terms).